Dr. Rhonda Savage of Linda Miles & Associates (LLM&A) has a full schedule for 2010! See the image here to review her full speaking schedule, and visit http://www.dentalmanagementu.com/ for more information. Linda and Rhonda were regular contributors here at DentalBlogs.com in 2009. Their column, Two Sides of the Management Coin, provides practical tips and information […]
Entries Tagged as 'Two Sides of the Management Coin by Linda Miles and Dr. Rhonda Savage'
November 16th, 2009 · No Comments
September 24th, 2009 · 1 Comment
TWO SIDES OF THE MANAGEMENT COIN: DENTAL BENEFIT PLANS STAFF’S VIEWPOINT: BY: Linda Miles, CMC DOCTOR’S VIEPOINT: BY: Rhonda Savage, DDS Dental insurance can be a frustrating topic for dentists and dental team members. In this article, we’ll review common concerns from both sides, then present an end-of-the-year insurance benefits template that you can use […]
September 4th, 2009 · No Comments
Verbal Skills on the part of the Doctor and the Team Staff Viewpoint by Linda Miles – Doctor’s Viewpoint by Dr. Rhonda Savage Patients build trust based on how they perceive the dentist. Does he or she treat their employees well? Is the doctor warm, caring and empathetic? Do you have your patient’s best interests […]
July 23rd, 2009 · 4 Comments
Investing in New Dental Technology, Practice Expansion, or a New Building Staff Viewpoint by Linda Miles – Doctor’s Viewpoint by Dr. Rhonda Savage During the life of a practice (30-40 years), keeping up to date with new equipment, technology and facility updates are all necessary investments that take time and money. In the past few […]
July 7th, 2009 · No Comments
True Teamwork How to bring the staff and doctor(s) together Staff Viewpoint by Linda Miles – Doctor’s Viewpoint by Dr. Rhonda Savage Life would be great, at times, if it weren’t for other people! Yet it is through relationships with others that you’ll often obtain the greatest rewards! Your dental office is where you spend […]
May 11th, 2009 · 2 Comments
No-Shows and Failed Appointments Staff Viewpoint by Linda Miles – Doctor’s Viewpoint by Dr. Rhonda Savage STAFF VIEWPOINT (Linda Miles) The Dental team members in some practices have no idea that their compensation is very closely associated with effective use of the dental chair time during the workday. It is no mystery to me why […]
March 10th, 2009 · No Comments
Numbers and Overhead
Staff Viewpoint by Linda Miles – Doctor’s Viewpoint by Dr. Rhonda Savage
Knowing the numbers and overhead control in a dental office is important for both the staff and dentist. To control overhead, the staff must be aware of the numbers. Oftentimes dentists hesitate to share financial information with the team because of confidentiality concerns. However, if your team is capable of patient privacy, they are likewise capable of keeping the business information about your practice under wraps. You will be amazed how sharing the information can empower your team to work together for the greater benefit of the dental practice.
February 17th, 2009 · No Comments
Favoritism is common in many dental offices and can cause a serious rift in your practice.
January 27th, 2009 · No Comments
Joining our panel of Great Minds for 2009 is Dr. Rhonda Savage, the new owner of Linda L. Miles & Associates, a respected and established consulting firm. Dr. Savage has a diverse history in dentistry, ranging from a Navy dental officer to being the first female president of the Washington Dental Association to running two […]
January 16th, 2009 · Comments Off on DB Column – Two Sides of the Management Coin: Dental Team Compensation and Benefits
Staff Viewpoint by Linda Miles – Doctor’s Viewpoint by Dr. Rhonda Savage… STAFF VIEWPOINT (LINDA MILES) During these difficult economic times, the dental team doesn’t understand WHY raises and improved benefits don’t automatically happen. This is especially true if they are having a more difficult time with their personal finances. There needs to be open and […]