Big news this week… no more case requirements for Invisalign. The company posted FAQs that explain the policy change:
“We are responding to our customers’ frustration and unhappiness with the proficiency program. Many customers were upset by the proficiency program, particularly the annual case requirement. The volume of complaint letters has tapered off, but the mood and frustration of our customers has not improved.”
DentalBlogs invites you to weigh in on this new development with a comment!
2 responses so far ↓
1 Jonathan Chan // May 3, 2010 at 12:25 am
I am glad that Invisalign has changed their position on some of the requirements that they have placed on dentists using their product. However, it makes me very wary of what kind of ploys they will try in the future. The suspicious part of me believes the requirements were partly used to increase their bottom line – and not necessarily used to insure a better quality product.
2 Los Angeles Invisalign Dentist // May 12, 2010 at 7:29 am
This is good news to all dentists that there are no more case requirements. I hope there will be no problem with the quality of the product in the future.
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