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See, here’s the problem. To feel comfortable with having an open channel that allows your OS to be updated at the whim of a third party (even/especially* Microsoft … * delete as applicable) requires that the user trusts the third party not to screw around with the system in question. This means no fiddling on the sly, being clear about what the updates do and trying not to release updates that hose systems. While any and all updates have the potential to hose a system, there’s no excuse for hiding the true nature of updates and absolutely no excuse for pushing sneaky updates down the tubes. Over the months vigilant Windows users have caught Microsoft betraying user trust on several separate occasions and this behavior is eroding customer confidence in the entire update mechanism.

» What’s really broken with Windows Update – Trust | Hardware 2.0 | ZDNet.com.